The global Business Process Outsourcing (BPO) and IT outsourcing industry has reached a critical inflection point. As enterprises become increasingly selective about their offshore partners, the question is no ...
The Philippines has emerged as a global leader in IT services and business process outsourcing (BPO), with over 1.5 million professionals serving clients worldwide. As competition intensifies and clients demand...
Global Quality Services (GQS), a leading provider of quality assurance and compliance solutions, has successfully completed SOC 2 Type 1 attestation for a prominent US-based artificial intelligence governance, ...
Maintaining customer trust is the bedrock of any successful business. For merchants—whether you’re a boutique e-commerce brand in Makati or a retail chain in Cebu—the phrase “PCI DSS” often so...
The Philippines has become one of the world’s most important hubs for Business Process Outsourcing (BPO). From customer support and back-office processing to finance, healthcare, and IT services, Philippine BPO...
Environmental, Social, and Governance (ESG) reporting is no longer a “nice to have” in the Philippines. By 2026, sustainability disclosure will have become a practical requirement for many companies, driven by ...
The release of ISO/IEC 27001:2022 marked the first major update to the world’s most widely adopted information security standard in nearly a decade. For organizations in the Philippines—especially those subject...
Since the passage of Republic Act No. 10173 — commonly known as the Data Privacy Act (DPA) of 2012 — Philippine companies have faced increasing scrutiny over how they collect, process, and secure personal data....
ISO 27001 has shifted from being a “nice-to-have” compliance badge to a practical security requirement for Filipino organizations that handle customer data, financial information, or digital operations. In 2026...
Environmental, Social, and Governance (ESG) reporting used to be something only global brands and multinational companies cared about. In the Philippines, it was often viewed as a “nice-to-have” add-on for sust...