Businesses across industries are becoming dependent on IT services. These services help them to deliver consistent and reliable solutions. Organisations thus need a framework that can help them in managing their IT services. ISO 20000 certification is the international standard for IT service management developed to guide companies through every step and ensure compliance in their operations.
Why ISO 20000 Matters for Businesses in the Philippines
ISO 20000 certification enables organisations in the Philippines to:
- Deliver Reliable IT Services
- Enhance Customer Confidence
- Meet Regulatory and Contractual Needs
- Increase Competitiveness
- Support Growth & Innovation
ISO 20000 is becoming a benchmark for providing service excellence to industries such as IT outsourcing, BPO, financial services, and government agencies.
Who Should Get ISO 20000 Certification
ISO 20000 is valuable for all organisations, whether you are a startup or a large enterprise. It is needed for:
- IT Service Providers & BPOs
- Financial Institutions
- Government Agencies
- Telecom & Technology Firms
- Growing Enterprises
Our ISO 20000 Certification Services in the Philippines
At Global Quality Services, we provide end-to-end support for organisations seeking ISO 20000 certification:
- Gap Analysis: Our experts help to assess current IT service management practices against ISO 20000 standards.
- Implementation Support: We help businesses to develop and implement processes, policies, and controls tailored to your organisation.
- Internal Audits: Our experts will help you to prepare your team for certification with comprehensive audits and corrective actions.
- Certification Assistance: We ensure that you work with accredited certification bodies for successful certification.
- Post-Certification Support: Hire us and you get to work with the professionals who ensure continual improvement and long-term compliance with ISO 20000.
Why Choose GQS in the Philippines?
Global Quality Services has been a trusted partner for ISO certifications across Asia. We have been the best service providers to help organisations for over two decades. Our experts have a proven track record of helping organisations with successful ISO 20000 certifications and providing them with the latest industry practices. Our team can help you with end-to-end guidance from documentation to audits, and also offer long-term commitments. Partnering with GQS ensures your certification journey is smooth and also helps add value to your operations.
Frequently Asked Questions (FAQs)
How long does it take to get ISO 20000 certification in the Philippines?
Getting the certification depends on your business; you might get it quickly if you are a startup or you might need time if you are a large enterprise. It depends and takes between 6 and 12 months.
Is ISO 20000 mandatory in the Philippines?
Getting the certification is beneficial for your business as it showcases your dedication towards offering the best services to your clients.
Can small businesses in the Philippines apply for ISO 20000?
Yes, ISO 20000 is a great choice for small businesses as it will help your brand in winning the trust of your audience.
Does GQS provide training for ISO 20000?
Yes, we provide training sessions for your team to help them understand and maintain ISO 20000 standards.
How does ISO 20000 compare to ITIL?
ISO 20000 is a certifiable standard, while ITIL is a set of best practices. Many organisations use both for stronger ITSM frameworks.